Step by step to cancel or return your order

To cancel your order:

We’ll send you a confirmation email of your cancelled order

Go to Orders & Returns if you have an account, or if you placed an order as a guest, enter your guest order details– you’ll need to provide your order number and email address

Select the items you want to cancel and your reason for cancellation


General Contacts

Customer Service

Email: customerservice@vaneostyqe.store

Email service hours

Monday to Friday: 24 hours a day